Effective Date: January 9, 2026
Last Updated: January 9, 2026
1. Introduction
Welcome to Crazy Gator Airboat Tours. These Terms and Conditions (“Terms”) govern your use of our website https://crazygatorairboats.com and the services we provide. By accessing our website or booking a tour, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
Contact Information:
Crazy Gator Airboat Tours
4715 Kissimmee Park Road, Dock 1
St. Cloud, FL 34772
Phone: (407) 572-2226
Email: info@crazygatorairboats.com
2. Use of Website
2.1 Eligibility
You must be at least 18 years old to make a booking. If you are under 18, you must have parental or guardian consent to use our services.
2.2 Acceptable Use
You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Transmit any harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems
- Use automated systems (bots, scrapers) without permission
- Interfere with the proper functioning of the website
2.3 Account Security
If you create an account, you are responsible for maintaining the confidentiality of your account information and for all activities under your account.
3. Booking and Reservations
3.1 Booking Process
All tour bookings are subject to availability. A booking is confirmed only when you receive a confirmation email from us.
3.2 Pricing
All prices are listed in U.S. Dollars (USD) and are subject to change without notice. The price applicable to your booking is the price displayed at the time of booking confirmation.
3.3 Payment
Payment is required at the time of booking unless otherwise arranged. We accept major credit cards and other payment methods as indicated on our website. By providing payment information, you represent that you are authorized to use the payment method.
3.4 Group Bookings
Special terms may apply to group bookings. Please contact us directly for group rates and arrangements.
4. Cancellation and Refund Policy
4.1 Customer Cancellations
- Cancellations made 24 hours or more before the scheduled tour time: Full refund
- Cancellations made less than 24 hours before the scheduled tour time: No refund
- No-shows: No refund
4.2 Weather Cancellations
Tours may be cancelled or rescheduled due to severe weather conditions, including lightning, high winds, or other unsafe conditions. In such cases, you will be offered:
- A full refund, or
- The option to reschedule your tour at no additional charge
4.3 Company Cancellations
We reserve the right to cancel tours due to mechanical issues, insufficient bookings, or other operational reasons. In such cases, you will receive a full refund or the option to reschedule.
4.4 Refund Processing
Approved refunds will be processed within 7-10 business days to the original payment method.
5. Tour Participation and Safety
5.1 Health and Safety Requirements
By booking a tour, you confirm that:
- You are physically capable of participating in an airboat tour
- You do not have any medical conditions that would make participation unsafe
- You will follow all safety instructions provided by our staff
- You will wear provided safety equipment (hearing protection, life jackets if required)
5.2 Age Restrictions
Children must be accompanied by an adult. Minimum age requirements may apply for certain tours.
5.3 Pregnancy
Pregnant women are advised to consult with their healthcare provider before participating in airboat tours. We recommend that pregnant women, especially in later stages of pregnancy, do not participate due to the nature of the activity.
5.4 Alcohol and Drugs
Participants under the influence of alcohol or drugs will not be permitted on tours, and no refund will be provided.
5.5 Behavior
We reserve the right to remove any participant who behaves inappropriately, endangers themselves or others, or fails to follow safety instructions. No refund will be provided in such cases.
6. Liability and Assumption of Risk
6.1 Assumption of Risk
Airboat tours involve inherent risks, including but not limited to exposure to wildlife, water activities, weather conditions, and the operation of watercraft. By participating, you acknowledge and assume these risks.
6.2 Waiver of Liability
To the fullest extent permitted by law, Crazy Gator Airboat Tours, its owners, employees, and agents shall not be liable for any injury, loss, damage, accident, delay, or expense arising from your participation in our tours, except where caused by our gross negligence or willful misconduct.
6.3 Indemnification
You agree to indemnify and hold harmless Crazy Gator Airboat Tours from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms or your participation in our tours.
6.4 Limitation of Liability
Our total liability to you for any claims arising from your use of our services shall not exceed the amount you paid for the tour.
7. Photography and Media
During your tour, photographs and videos may be taken by our staff or other participants. By participating, you consent to:
- Being photographed or recorded during the tour
- Our use of such images for promotional and marketing purposes
- Posting of images on our website, social media, and marketing materials
If you do not wish to be photographed, please inform our staff before the tour begins.
8. Intellectual Property
8.1 Ownership
All content on our website, including text, graphics, logos, images, videos, and software, is the property of Crazy Gator Airboat Tours or its licensors and is protected by copyright, trademark, and other intellectual property laws.
8.2 Limited License
You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:
- Reproduce, distribute, or modify website content without permission
- Use our trademarks or branding without authorization
- Create derivative works from our content
9. Third-Party Links
Our website may contain links to third-party websites (such as Google Maps, social media platforms, review sites). We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is at your own risk.
10. Disclaimer of Warranties
Our website and services are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to:
- Warranties of merchantability or fitness for a particular purpose
- Warranties that the website will be uninterrupted, error-free, or secure
- Warranties regarding the accuracy or reliability of information
11. Force Majeure
We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, severe weather, acts of God, government actions, pandemics, or other emergencies.
12. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services after changes are posted constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.
13. Modifications to Services
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Osceola County, Florida.
15. Dispute Resolution
15.1 Informal Resolution
If you have a dispute with us, please contact us first to attempt to resolve the matter informally.
15.2 Arbitration
Any disputes that cannot be resolved informally may be subject to binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Osceola County, Florida.
15.3 Class Action Waiver
You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Crazy Gator Airboat Tours regarding your use of our website and services.
18. No Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
19. Contact Information
If you have any questions, concerns, or disputes regarding these Terms and Conditions, please contact us:
Crazy Gator Airboat Tours
4715 Kissimmee Park Road, Dock 1
St. Cloud, FL 34772
Phone: (407) 572-2226
Email: info@crazygatorairboats.com